If you see a light in the phone screen if the remote control is sending IR signals. Press the power on button on the remote control.Dont be afraid of damaging your remote as long as you are only hitting it against. Point the end of the remote control with the IR emitter at the camera. You will also need to put quite a bit of force into pushing the buttons.You can easily verify if the remote control is sending IR signal. Remote controls uses Infra-Red blaster to transmit signals.If the remote control starts working, then you may have an external device to troubleshoot.Then start connecting them again and check if the remote control starts functioning. Remove all the connected devices one by one.External devices like hard drive, gaming console, and even streaming devices can create issues. Remove external devices connected to the computer.Remove the battery lid and roll the batteries with your thumb. The remote control battery terminals can accumulate dirt over time. If the issue persists, troubleshoot the remote control using these steps.Use your remote again and check for any improvements. Perform a power cycle by pressing the Power button for 5 seconds until a message Power off appears.If the TV button is not working, make sure the lights on the TV is on.If the TV is functioning properly, jump to the third fix.Press any of the buttons and check if you are able to control volume and menu etc. Make sure that your TV is functioning properly using the buttons on the TV.Place the batteries according to the polarity and try again.Ģ. Dead batteries are a common cause of partially functioning or dead remote control. Before proceeding with other troubleshooting tips, please check the batteries.Sony recommends the users to wait for a few minutes for all the remote control functions to start working. If only a few buttons of the Sony remote doesn’t work, it is due to the booth process.How to fix Sony smart TV remote doesn’t work 1. Check to see if the remote now works with the TV. Wait 5 minutes and plug the TV power cord back into the wall outlet. If it's not paired, press the Home button for 10 seconds. When the LED indicator blinks blue, your remote is paired successfully. Reset the TV by unplugging the TV power cord from the wall outlet. Plug in your Fire TV and wait 60 seconds. Follow the steps in this article to know how to get your remote working now. Change the remote control batteries (AAA or AA batteries) with new high quality batteries. Troubleshooting Sony Smart TV remote doesn’t work issue is easier than it may appear. seems like the tv isn’t responding to it, sony is no help with no warranty can see it is working fine with a phone camera. remote stopped working and thought that was the issue but voice commands work on it buttons don’t. Many Sony Smart TV users have reported similar issues in the reddit community forum.īrought a 65 inch xbr 900e over a year ago. Connect To The Sky Q Box If you have a second-generation Sky Q box, you can sync your remote with it. This will reset the remote control and identify any connectivity problems. Several users have reported Sony smart TV remote doesn’t work issue in the tech forums. You can reset the remote by simultaneously pushing and holding the ‘select’ and ‘backup’ buttons for approximately 10 seconds, or until all four lights illuminate. Sometimes, the remote control may stop working. Sony’s Smart TVs come with a smart remote control that can be used to control your Setup box etc.
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